Refund Policy

All products sold by The One Pattern Institute are digital goods — delivered immediately upon purchase. Because of the nature of digital delivery, we do not offer automatic refunds.

That said, if you believe you have a valid reason for a refund, we will review it.

Eligibility

• Refund requests must be submitted within 60 days of your original purchase date.
• Requests are reviewed individually. We consider the circumstances of each case.
• There is no return address — these are digital products. Nothing physical is sent or returned.
• Duplicate charges or billing errors will be resolved immediately.

How to Request a Refund

Email us at support@the1pattern.com with the subject line "Refund Request" and include:

• Your full name
• The email address used for the purchase
• Your order number (found in your purchase confirmation email)
• A brief description of your reason

We aim to respond within 2 business days.

What We Do Not Refund

• Change of mind after accessing the content
• Requests submitted more than 60 days after purchase
• Purchases made under a promotional price

Questions

If you are unsure whether our products are right for you before purchasing, email us first: support@the1pattern.com. We would rather answer your questions upfront than deal with a refund request later.